Security Suite download issues
I have been trying to download Mcaffee for the last week and I keep getting an error message stating that I have not yet purchased a product so I cannot download anything. Yes, I have removed all other virus protection from my computer. I have been an internet customer for several years and all was working fine until I started getting messages pop up to renew my virus protection. I've called Cox for support several times and my calls keep getting escalated or misrouted. I could seriously stay on the phone for more than an hour and not receive any help with this issue. Could someone please help me!?