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Hobey's avatar
Hobey
New Contributor

Security Suite - McAfee problem

My computer suddenly stopped displaying web sites in my Microsoft edge (windows 10) web browser while my wireless connection shows that it is connected to the internet.  I did some checking on the internet (with another computer which oh by the way connects just fine) and find that people are saying that the a McAffee software unintstall sometimes fixes this problem.  As an aside it is interesting that I am getting a message on the computer that the McAffee virusScan has expired.  I attempted to uninstall the McAffee program by the normal method and was unable to.  it just wouldn't uninstall.  I then tried the detailed way described by windows 10 pro website only to find that I couldn't disable a number of the sub routines running.  

So the long and the short of it is, is that I need a way of uninstalling the Security Suite downloaded from your site (entirely) so I can determine if this is what is causing the problem I am having with viewing web sites.  Can you help me out with this?

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  • ChrisL's avatar
    ChrisL
    Former Moderator
    @Hobey

    I think you're on the right track to pursue the McAfee issues further. If it won't uninstall using the traditional methods this article may be helpful:

    https://service.mcafee.com/webcenter/portal/cp/home/articleview;jsessionid=1Gs5KeqnuzJUvX0nweLdEQ014qhGo9Np6DyJpVZctVLsZE8i7moH!-880552820!1843843069?articleId=TS101331&_afrLoop=2355365944038816#!%40%40%3F_afrLoop%3D2355365944038816%26articleId%3DTS101331%26centerWidth%3D100%2525%26leftWidth%3D0%2525%26rightWidth%3D0%2525%26showFooter%3Dfalse%26showHeader%3Dfalse%26_adf.ctrl-state%3Div1z6zzkv_4

    -Chris