Saved emails in my personal folders in Old Cox email app are missing in same folders in New Cox Email app, how do I get them back?
I've always stored emails I need to save in separate folders and I have around a dozen of them. I noticed that when all the Cox internet users were switched over to the new email app that all the data in my folders went missing. I never used the Cox Cloud backup that's going away, I stored my emails in folders on the Cox email web residential web site URL/app using my browser. The went missing when the old Cox email app was discontinued and replaced by the new Cox email app. I access Cox Email through the internet URL not through an email client on a PC or tablet. How do I get my folder emails I had stored on the old Cox Email web site back and show stored for access in the new Cox Email app?? Thanks!
Emails should automatically show up in the inbox on webmail unless you have a different device/mail program setup using the POP server, which will cause the emails to download to that device/program instead of keeping them on the mail server like IMAP would.