Forum Discussion

Talrah's avatar
New Contributor

Rough gaming

Would you please look into the loss of packets here?

Tracing route to over a maximum of 30 hops

1 1 ms <1 ms <1 ms
2 21 ms 11 ms 8 ms
3 30 ms 19 ms 14 ms
4 10 ms 13 ms 9 ms
5 23 ms 37 ms 21 ms []
6 29 ms 22 ms 47 ms []
7     *       50 ms    52 ms []
8 39 ms 39 ms * []
9 * * 46 ms []
10 48 ms 47 ms 48 ms []
11 * 57 ms 52 ms []
12 56 ms 57 ms 55 ms []
13 * 56 ms 53 ms
14 48 ms 51 ms 51 ms

Trace complete.

5 Replies

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  • ChrisL's avatar
    Former Moderator

    From what's been posted all looks well until the connection reaches NTT's network. You may wish to reach out to them with your results to investigate further.

  • Talrah's avatar
    New Contributor

    Is there anyway to reroute me through a different path that does not lead me to the ntt servers?

  • Hello,

    We cannot have engineers customize routes.  If you have any custom internal settings, you may want to default them and run your test directly at the modem to see if your route changes. 

  • While I appreciate the fact that this thread is discussing routing issues, I do want to mention that my three sons do spend some time gaming at my home. We never use Wi-Fi...all machines are connected by Cat 6+ Ethernet cable to an ASUS 3100 gaming router with settings optimized for gaming, connected to an Arris SB6190 16 channel modem.

    Extended ping times and choked bandwidth issues have been a problem during peak times at my home. And we have had months of intermittent outages as well. I have Premier service with the $50.00 unlimited data package.  For the better part of 30 minutes on December 12th, ou r peak speeds via Ookla's Speedtest beta were 11 MB/second with a ping of 53ms. That's a far cry from the advertized 100MB/second I pay for.  If you want to win an online game like League of Legends or ** Zombies*, etc, expect to LOSE.  I suspect that the Internet Connectivity provided to the gamers in Brazil that go through Brazilian LOL servers is much better than what we have here with Cox.

    * Note:  I mentioned two games above that are popular.  The second game is based upon World War II in Europe, where Germany was run by a fascist party called the National Socialist German Worker's Party.  Everyone knows what that party's name is shortened to, and the four letters used to describe it are not lewd or obscene, yet Cox is filtering that common word out in this forum...using asterisks instead!. Specifically, in German, the game is therefore called:

    National Sozialistischen Deutscher Atbeiter Partei-Zombies. (For God sakes!)

    When will this super-sensitivity end?  Are these forums run by a bunch of snowflakes?

  • @VeryCoxWeary,

    I have responded to your original post requesting additional information. 


    Allan - Cox Support Forums Moderator.