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Potatogenic's avatar
New Contributor

Request $25 Deposit refund be credited to current bill cycle.

I returned the modem I was renting and was told the $25 deposit would be returned as a credit for next months bill. If possible, I'd like for the credit to be applied to this months bill cycle, which is due December 23. This isn't a priority or necessity, hence asking the form and not live chat. I'll probably call if I don't get help here by the 22.

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  • JonathanJ's avatar
    Former Moderator

    Cox provides the Support Forums as a service to its customers to help them obtain technical support, exchange ideas, and get information relating to Cox products and services. Billing and account questions that require the sharing of personal information aren't suited for a public forum. For further assistance, please email us at with your full name and address.