Remote won't power on/off cable box
So here's my issue. I have Countour at my place. I've noticed that when I hit power all my TV responds but not the cable box. I've called tech support twice and have tryed their fixes. I have changed remote batteries, reset cable box and check settings on the Countour menu. Nothing has worked. Is this box supposed to stay on 24/7? Does anyone has a fix for this?