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CA's avatar
New Contributor

Remote control

not responding to box

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  • Bruce's avatar
    Honored Contributor III

    Is it a new box?  If it won't even turn on your cable box with new batteries, I wouldn't hesitate to exchange it.

  • Hi CA,

    Usually it's the box that isn't responding to the remote control. Press the Cable button on the remote. Does the button light up when you press it?