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Webmail_User's avatar
Webmail_User
New Contributor

Rejections in Reply to Webmail Messages

Numerous people (using Outlook) have reported that they get rejection notices when they Reply to an email that I send from Webmail. No issues when I originate cox.net emails from Outlook or my Android phone. Is there a way to prevent this from happening?

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  • ChrisL's avatar
    ChrisL
    Former Moderator
    @Webmail User

    I'd suggest going into Settings -> Preferences in webmail and looking through the different options there to see if an alternate reply-to address has been specified and remove it if so. If you do find one and you didn't do it you may want to change your password and secret question/answer options as this activity could be an indicator that your account has been compromised.