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Dissatisfied_Us's avatar
Dissatisfied_Us
New Contributor

Regional Sports Surcharge: why has Cox locked out the two recent threads containing these complaints?

Lots of complaints about a new $6 surcharge for sports programming that customers did not agree to pay.   And now I suddenly have the surcharge, but I never watch any sports channels so why is this unwarranted fee being levied.

Seems Cox has locked out customers from continuing to add complaints to those two prior threads.

7 Replies

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  • DeeJ1's avatar
    DeeJ1
    Former Moderator

    Hi Dissatisfied User,

    Regional Sports Networks surcharges apply to Cox customers who subscribe to Essential TV or above. Thank you for your feedback, I will submit your concern regarding the surcharge fee to our feedback and product team.

  • Andrew_Wees's avatar
    Andrew_Wees
    Contributor III

    you more than likely were paying it although it might have been included in the toltal price, but I have noticed most if not all cox areas are itemizing the bills for each charge like a couple months to a year ago Omaha added a $3 broadcast fee, but the other package price was reduced by $3.

  • Andrew_Wees's avatar
    Andrew_Wees
    Contributor III

    it's not more money, but a change to what you pay I noticed the basic tier went down the same price as the new fee, so no increase

  • gymanime's avatar
    gymanime
    New Contributor III

    What is this "regional sports surcharge" about? I don't view sports, even the Olympics at all!

    Can I remove the payment for this? and how?

    $5 more here at 91910.

  • Hi gymanime, the purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account specific issues, or would like to submit a channel request, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.
  • PeterT's avatar
    PeterT
    New Contributor

    Gimmick by Cox of course.

    Called their reps and they basically admit its a backdoor way to charge their customers more money. athe rep said the fee is here to stay and there is nothing customer can do.

    One of the worst company I ever dealt with.  

    Cox will lock up a lot of people thread complaining about this surcharge.