Forum Discussion

spyingeyes4u's avatar
spyingeyes4u
New Contributor

Refund Request from cox. For those who overpaid on their cox bill and got confused.

Advice from paralegal! Record your phone conversations when you start talking with the phone rep. Be nice, and ask politely for them to issue the base amount that you overpaid. Basically what ha...
Bill
increase
overpayment
rate
refund
Health_Edge's avatar
Health_Edge
Valued Contributor III

I don't understand this post. So you "got confused" and over paid your bill, a mistake by you, call up and ask the billing rep if you can record the call? Why? Wasn't it you that made the mistake? What were your suspicions? 

"If they don't issue you a check."

Ok, that isn't even a sentence.

"You can take them to small claims for for money damages awarded in your favor."

What damages? You over pay, they issue you a check for reimbursement, and your threatening to sue if you don't get it in time? ***, I hope you never become a lawyer.