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SDMusicMan's avatar
SDMusicMan
New Contributor

Recent Bouncebacks

A few different unrelated contacts in my address book have been reporting that e-mails they have tried to send me at my cox.net address are bouncing back to them.   The most recent individual was kind enough to forward me the error message he received which says:

================

Sorry, we were unable to deliver your message to the following address.

<my address@cox.net>:
Mail server for "cox.net" unreachable for too long :

I replaced my real e-mail address above with "my address".

Please help!

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  • No_More_Cable_B's avatar
    No_More_Cable_B
    New Contributor

    No More Cable Bills:

    [Copy&Paste the link to view video]

    https://www.youtube.com/edit?video_id=wROUdmO-uY8

  • Server_unreacha's avatar
    Server_unreacha
    New Contributor

    I have been having the same issue with emails from one of my contacts.  This contact is the only contact that has reported this to me.  Her email address is @yahoo.com.  She sends me emails every day and receives this undeliverable message 1 - 2 times a week.  Here is a copy of the latest failure she received:

    Sorry, we were unable to deliver your message to the following address.

    <Mail server for "cox.net" unreachable for too long :

    --- Below this line is a copy of the message.

    Received: from [66.196.81.172] by nm7.bullet.mail.bf1.yahoo.com with NNFMP; 21 Sep 2016 15:46:39 -0000
    Received: from [98.139.212.195] by tm18.bullet.mail.bf1.yahoo.com with NNFMP; 21 Sep 2016 15:46:39 -0000
    Received: from [127.0.0.1] by omp1004.mail.bf1.yahoo.com with NNFMP; 21 Sep 2016 15:46:39 -0000
    X-Yahoo-Newman-Property: ymail-3
    X-Yahoo-Newman-Id: 108284.51749.bm@omp1004.mail.bf1.yahoo.com
    X-YMail-OSG: 5dsNr9IVM1mzAX6y9uGV4tiOe9Uv0mK6geaY07Ljzw1z_1CKe88zsxW0n_fmZXo
    8G4gJKTxiZhQOnmiRXSKoJ22sRXUt9fJWrWcJmLDSQ6DqpEZlrvpEYVmQP2KUm0iPepxGaws0_0P
    dK2Qku42Rx0_MHIneUDVxUfca91TYsD.kCJNgLDBUTqIdhpdnsg8b8mVUIGDWF6DjylfOdTLZBqq
    OQFjKn0RK.YpTPu6vSW45K.5XxaH8QAX4fyOzhuTLfmq8.XPO4uPnr9v6g44dq4pGH2bGeXrTxwq
    MZMCQGurdtkaKCvTn0V.IWLsK0qhXQ15jNcTewE8jkCBeVT5l8HEgsj1R0n6wE5Slt55wXPt3UsG
    IGVNvtMqRpouAeX0NlHMIEVgk9X5_7RI96iM6T.xpBTTMYfS0QC.TRRbpSudahedjHFciKna8mb6
    DR1sblrP1KVGyZv_C5eULkN5_BRuklY3tCD2U2FGYv9vT1GqzRCZNmiSmMiKxUI63RepfzOLUT5m
    vBQ4bzd0hqUFRf4.U17ZSGxli9UCE
    Received: from jws106171.mail.bf1.yahoo.com by sendmailws144.mail.bf1.yahoo.com; Wed, 21 Sep 2016 15:46:38 +0000; 1474472798.662

  • Server_unreacha's avatar
    Server_unreacha
    New Contributor

    I don't have any other contacts with a Yahoo email address, but will try to set one up to see if I can receive it.  What is an MX record?  I'm my mom won't have any idea of who to contact but I will try to figure it out for her.

  • dictionary's avatar
    dictionary
    New Contributor

    I am having the same problem, only have one person with the Frontier address......can I forward the info from Frontier to someone at Cox?

  • Becky's avatar
    Becky
    Moderator
    Hi Dictionary,

    So you are getting a bounce-back message when trying to email someone with a Frontier address? Please post the error message for us. You can leave out the characters before the @ sign for privacy. If you'd prefer to email us, forward the bounce-back error to cox.help@cox.com. Be sure to include your full street address and a link to this Forums thread. Thanks!
  • grymwulf's avatar
    grymwulf
    Contributor II

    Seeing what the error is would help to determine the course of action.

    Typical bounceback errors include mailbox being full, address unreachable, address doesn't exist, your email looks like spam, and several other issues.  Here's an article on how to interpret bounceback messages:

    http://community.mxtoolbox.com/blog/how-to-read-email-bounce-backs-and-errors/