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jaxs's avatar
jaxs
New Contributor

Receiver issues

receiver just shows stand by mode after power surge??

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  • Bruce's avatar
    Bruce
    Honored Contributor III

    It's either rebooting or failed to reboot.  Try another boot by disconnecting its power cable for a couple minutes.  If it still gets stuck in Standby Mode, exchange the receiver at a Service Center.

  • Allan's avatar
    Allan
    Moderator

    Hello jaxs,

    Please power cycle the cable box and let us know if that helps.

    Allan - Cox Support Forums Moderator.