RE: Can no longer receive email from a particular address
If this is correct, please correct Cox documentation. Shouldn't it be unblock.requests@cox.net or using this form?
| Issue | Notification Method | Related Article |
|---|---|---|
| Email is misidentified as spam in Classic WebMail | Use the This is Not Spambutton. | Using Classic WebMail Features |
| Email is misidentified as spam in Enhanced WebMail | Use the Not Spam button. | Managing Email Messages in Enhanced WebMail |
| Email is misidentified as spam in an email client | Forward email as an attachment to thisisnotspam@cox.net. | Forwarding Spam, Phishing, or Virus as an Attachment |
| Email is rejected | Forward email as an attachment to unblock.requests@cox.net. |
http://www.cox.com/residential/support/internet/article.cox?articleId=df249270-39d8-11e0-e473-000000000000
This article gives a entire different email address to send to.
http://www.cox.com/residential/support/internet/article.cox?articleId={1c1350d0-640b-11df-ccef-000000000000}
Forum: Internet Forum
Posted: 22 Nov 2016
Post Subject: RE: Can no longer receive email from a particular address
Post author: Bruce
cox.help@cox.com
