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no_service_sinc's avatar
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rdk 03030

is anyone else getting this error?  I am so sick of COX right now I don't know what to do I have been without service since the 20th and keep getting a bunch of bs answers about what is wrong then had a tech come out and tell me there is nothing he can do go a new box still not working I am pissed beyond belief and have received no assistance from COX

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  • Are both of your cable boxes displaying this error? The RDK-03030 error usually indicates that the XG1 DVR/Gateway needs to be restarted, not the Xi client receiver. Unplug the power from your DVR for 2 full minutes, and then plug it back in. Give the box time to go through it's reset cycle. Once it has completely rebooted, check to see if the error has cleared. If it has not, repeat the process on the Xi client receiver. Please let us know if this works!