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shah's avatar
shah
New Contributor

rate not honored

Hi

I talked to representative and they gave me douple play deal for 89.99 for one year 

but then when first Bill came rate was 112.99 

Rep name was pederick and they refuse to honor price what was discussed for double play deal.

Thanks

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  • ReneeG's avatar
    ReneeG
    Former Moderator
    Hi shah,

    We'd be happy to investigate this issue and address your concerns, however, we're unfortunately unable to discuss billing issues in a public technical forum. Please email our team at cox.help@cox.com. Be sure to include your name, complete address, the last four of your SSN, and your issue.