Problems Streaming to Twitch.tv

Question

I have been trying to stream to Twitch.tv; but have been unable to do so. I have tried setting my Comp; the modem reset tool, physically resetting my modem, flushing my DNS and changing my DNS. Seems to be on Cox's end as far as I can tell; started ever since my internet went out this weekend and when I called Cox I was told there was maintenance going on in my area; Macon, GA.

Traceroute for reference:
tracert live.twitch.tv
Tracing route to live.twitch.tv [23.160.0.86]over a maximum of 30 hops:
&nbsp; 1&nbsp;&nbsp;&nbsp; &lt;1 ms&nbsp;&nbsp;&nbsp; &lt;1 ms&nbsp;&nbsp;&nbsp; &lt;1 ms&nbsp; 192.168.0.1&nbsp; 2&nbsp;&nbsp;&nbsp;&nbsp; 6 ms&nbsp;&nbsp;&nbsp;&nbsp; 7 ms&nbsp;&nbsp;&nbsp;&nbsp; 7 ms&nbsp; 10.1.160.1&nbsp; 3&nbsp;&nbsp;&nbsp; 11 ms&nbsp;&nbsp;&nbsp;&nbsp; 8 ms&nbsp;&nbsp;&nbsp;&nbsp; 7 ms&nbsp; lkhncmsi01.rd.at.cox.net [68.1.8.39]&nbsp; 4&nbsp;&nbsp;&nbsp;&nbsp; 8 ms&nbsp;&nbsp;&nbsp;&nbsp; 7 ms&nbsp;&nbsp;&nbsp;&nbsp; 7 ms&nbsp; 68.1.8.70&nbsp; 5&nbsp;&nbsp;&nbsp; 25 ms&nbsp;&nbsp;&nbsp; 27 ms&nbsp;&nbsp;&nbsp; 27 ms&nbsp; ashbbprj02-ae1.0.rd.as.cox.net [68.1.0.254]&nbsp; 6&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp; Request timed out.&nbsp; 7&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp; Request timed out.&nbsp; 8&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp; Request timed out.&nbsp; 9&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp; Request timed out.&nbsp;10&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp; Request timed out.&nbsp;11&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp; Request timed out.&nbsp;12&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp; Request timed out.&nbsp;13&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp; Request timed out.&nbsp;14&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp; Request timed out.&nbsp;15&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp; Request timed out.&nbsp;16&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp; Request timed out.&nbsp;17&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp; Request timed out.&nbsp;18&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp; Request timed out.&nbsp;19&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp; Request timed out.&nbsp;20&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp; Request timed out.&nbsp;21&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp; Request timed out.&nbsp;22&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp; Request timed out.&nbsp;23&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp; Request timed out.&nbsp;24&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp; Request timed out.&nbsp;25&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp; Request timed out.&nbsp;26&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp; Request timed out.&nbsp;27&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp; Request timed out.&nbsp;28&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp; Request timed out.&nbsp;29&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp; Request timed out.&nbsp;30&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *&nbsp;&nbsp;&nbsp;&nbsp; Request timed out.
Trace complete.

chrisl · Answer

@TylerJ

What make/model modem and router are you using?

tylerj · Answer

I am using an&nbsp;ARRIS SURFboard SBG6900AC DOCSIS 3.0 Cable Modem/ Wi-Fi AC1900 Router. I am trying via a wired Ethernet cable and have tried with nothing else connected as well. I am signed up for the ultimate internet package, and my speed tests (even while attempting to stream) show about 330 mbps download and 35 mbps upload.

chrisl · Answer

@TylerJ

The trace route you posted earlier shows a near direct handoff to their network and the speed tests are inline with your subscription.  It's possible the problem you're experiencing isn't Internet related.  Have you reached out to Twitch support yet to see if they have any thoughts?

Forum Discussion

Problems Streaming to Twitch.tv

3 Replies

Related Content

Twitch.tv streaming

More twitch.tv streaming problems

Cox throttling upload speed to twitch.tv

Recent problems with watching twitch.tv

Omaha: ABC shows … streaming unavailable???

Recent Discussions

Welcome to the Archives

Gigablast

Beeping Noise

mic/status led on contour 2 remote

Internet connectivity frustrations