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Wondering_about's avatar
New Contributor

Problem Signing in to Cox Cloud Drive for Mac

Whenever I input user name and password, it is rejected. I read the requirements for the password: only 8 digits, use at least one number, one symbol, a capital letter, which I followed.

Are there restrictions for user name, which I could not find any requirements for?

Please help. I can't log in, even though it is activated on sitting on my desktop.

Thanks much!

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  • DerrickW's avatar
    Valued Contributor

    Are you able to login to the website using your username and password? For further assistance with the Cox Cloud Drive the Cloud Drive support team at 1-800-923-7580.
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