Forum Discussion

Matt_F's avatar
New Contributor

preferred 100/10 speeds

I am paying for 100/10 preferred package yet am only receiving 22-26 MBps download speeds.  I am connected through my cox rented Arris TG1682 panoramic wifi modem using a 12' cat 5e Ethernet cable.  My original cox rented modem was not this slow.

1 Reply

Replies have been turned off for this discussion
  • Matt F

    I'd like to take a look at the modem and see what's happening. Please send an email to: and include your full address, city and state.

    Cox Support Forums Moderator