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portforwarder's avatar
New Contributor

port forwarding on Cisco DPC3825

Has anyone ever had an issue with port forwarding not working on the Cisco DPC3825?  I have tried all the different option and can't get to my camera while remote on the internet.  I think it is probably something to do with the Cisco DPC3825.  Can someone from Cox check the firmware version to see if there is a more recent version?  My current version is below.  I work in IT with networks all day and understand how to forward and have done it before.  Just can't get it to work on this router/modem.  

Model: Cisco DPC3825
Vendor: Cisco
Hardware Revision: 1.0
MAC Address: 7c:b2:1b:29:41:90
Bootloader Revision: 2.3.0_R3
Current Software Revision: dpc3825-v302r125574-151216a-COX
Firmware Name: dpc3825-v302r125574-151216a-COX.bin
Firmware Build Time: Dec 16 14:52:33 2015
Cable Modem Status: Operational

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  • ChrisL's avatar
    Former Moderator

    The firmware currently installed is the most current version offered. If you haven't yet you may need to assign a static IP address outside of the gateway's DHCP range to get it to work. Some routers don't permit forwarding to an address in the known DHCP pool.