Allan, I'm sorry you drew the short straw. Hey look, the problems are written above ... but on the hope that you guys may get your @#$%$@ together, I'll type them one more time.
1) There is no Grid View for Favorite channels. That was a feature of the older box. The "new" "improved" Contour box can not.
2) There is no way to view the "New Releases" or "First Run" programming. You have a function buried, and I mean buried very deep in your menu'ing that will allow a user to look for First Run programs that are similar to a program. That is ** !!!!!! The older box allowed me to search for "First Run" series. The older box allowed me to search for "New Release" movies, albeit that feature was marginal, as it labeled any movie that was being shown on that channel as a "New Release" even if it was a 10+ year old movie.
3) When selecting channels to skip, it takes 3-4 tries before the setting finally works. Seriously ??!!!!? What other functions am I trying to do on the box that I need to go back and check 3 or 4 times before I can have any degree of confidence this new POS box will do what I want.
4) Search ... what a joke. It is fairly useless because all the skipped channels report any vaguely similar show. THERE IS A REASON I WANTED THOSE CHANNELS SKIPPED. At the very least, I should be able to toggle skipped channels on/off in the search menu !
The new box has very few upsides. It looks like I have more storage. I can play my Pandora stations. Neither of these compel me to the content on Cox.
I have started to use IMDB to search for premieres and new releases. IMDB is pointing me to all these other wonderful sources for content, THAT ARE NOT COX !
You guys only have a short amount of time before I get used to using other services for finding content, and then ultimately I view content on these other services.
Don't give me an inferior box. Don't demand me to give you all these recommendations which can't possibly match my interests with the wide array of content. Let me check out the new shows myself. Stop hiding this information from me.
Clear enough ?
