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Hardwarejunky's avatar
New Contributor

Ping Issues

Getting a 2000ms ping every 15 seconds, and gave me an F grade on ping test. All streaming services are having issues. Can you help me with this issue?

5 Replies

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  • ChrisL's avatar
    Former Moderator

    What make/model modem and router are you using? Can you duplicate the issue without the router connected?

  • The router is built in to the Netgear C6300BD, and it wasn't happening to internal addresses, only external. Didn't matter if it was wired or wireless, or how many devices were connected to the router. dslreports smokeping test showed the issues only in California, and I'm with Cox San Diego.

    It's been happening for the last week, but this morning it seems to be gone. I will reply if the problem appears again.

  • JonathanJ's avatar
    Former Moderator

    Sounds great please let us know if you have further issues.