Phone Upgrade Letter
I also received the letter from Cox stating that a digital phone upgrade was required. I have the Cox Bundle with Phone, TV and Internet. I use a Cisco DOCSIS 3.0 ETMA Modem (Model DPQ3212) and a Netgear router. It provides great Wi-Fi for our smartphones and tablets. So, is this required Cox upgrade going to add a SECOND modem to our house? And if so, am I required to obtain the Cox approved unit for $180? Or can I simply continue to use our current Cisco modem for our Wi-Fi needs and get the "free" upgrade. The "upgrade" web page on the Cox site is confusing on this issue.