Phone is dead after replacing Cox modem
I went online chat with support, after 30 minutes was asked it the telephone jack was plugged into back on new modem.
(Yes, of course).
I have rebooted the telephone modem manually in the back, twice, rebooted the phone. Tried both ports 1 and 2 on modem. Internet , and my Netgear WI FI work perfectly.
Cannot get the phone to work. It worked fine before the switch. I only switched because I was going from DOCSYS 2.0 to 3.0.
Got the modem at a Cox service center. It has been activated at their office, by them.
Any other thoughts out there? I am really frustrated with the online chat. Just not helpful. They are juggling too many customers, and they stall between answers.