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bryaninphx's avatar
bryaninphx
Valued Contributor

Phoenix - Chandler, AZ area SDV TV Outage

Phoenix - Chandler, AZ area

All the Switched Digital Video channels are out. This includes the Variety Pak, Sports Pak, Movie Pak and many Premium channels. Outage started sometime before 12am 8/21 Arizona Time.

I checked my Cox STB to be sure it was not just a Tuning Adapter issue, and the Cox STB 4240HDC is also missing all the SDV channels.

Cox has some issue at the cable plant regarding the delivery of Switched Digital Video channels

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  • bryaninphx's avatar
    bryaninphx
    Valued Contributor

    Still out at 4:25am

    Is Cox aware and working on the issue?

  • bryaninphx's avatar
    bryaninphx
    Valued Contributor

    Some channels have come back but many are still out, any update available as to the issue?

  • bryaninphx's avatar
    bryaninphx
    Valued Contributor

    Several examples that are still out.
    137 - BBC America
    139 - Encore Family
    140 - Nick Toons
    141 - Nick Teen
    142 - Boom
    147 - TR3s
    148 - MTV2
    149 - BET Jams
    150 - MTVHits
    151 - MTVClassic
    152 - BET Soul
    153 - CMT
    154 - MTVU
    157 - FM
    159 - Logo
    180 - WE
    184 - Chiller
    185 - Fuse
    202 - HBO Signature
    205 - HBO Zone
    210 - HBO East
    211 - HBO2 East
    1134 - Cooking HD
    1135 - FYI HD
    1136 - Viceland HD
    1137 - BBC America HD
    1157 - FM HD
    1181 - Esquire HD
    1202 - HBO Signature HD
    1242 - SHO Showcase HD
    1243 - SHO Extreme HD
    1364 - Starz/Encore HD
    1365 - Starz/Encore Suspence HD
    1366 - Starz/Encore Classic HD
    1385 - IFC HD
    1387 - Sundance HD
    1388 - Indieplex HD
    1389 - Retroplex HD
    1900 - MCPlay HD

  • bryaninphx's avatar
    bryaninphx
    Valued Contributor

    This must be just a localized issue to the Chandler headend.

    I just checked my mother's DVR in Glendale and it recorded several programs over night on channels that are out for me.

  • It looks like there was a declared outage earlier which has since been resolved.

    Brian
    Cox Support Forums Moderator
  • No More Cable Bills:

    [Copy&Paste the link to view video]

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