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flavtfan's avatar
flavtfan
New Contributor

Paying for premier but only getting 37mbps download and 7 mbps upload

I thought going in and getting new hardware from Cox would make my internet faster....it didn't. I have the panoramic modem/router that they gave me just recently. It used to not be this slow so I'm not sure what happened.

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  • DannyS's avatar
    DannyS
    Moderator

    The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High Speed Internet services with other customers. This appears as if you may need for someone to look into your account personally.  We can definitely be able to assist you with this.  Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email by at cox.help@cox.com. Provide us the name on the account with the full service address with a link to this thread so we can get started.