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Conine's avatar
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Paying for 50 and getting 25

I recently upgraded my very old Mototola cable modem with a Surfboard SB6141. The Motorola was maxing out at 32 or so so it was time to change. However, now I'm being capped at 25 and I feel it's got to be a configuration issue.

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  • Hi Conine,

    I would like to take a closer look to ensure we are sending the correct speeds to the device.  Please send us an email to so that we can verify the modem information.  Please include the link to this thread.