Pause time on Contour 2 Client Box

No more cable bills: https://www.youtube.com/watch?v=wROUdmO-uY8

No, the host is fine.   I performed another test today and found the Client box will only pause for 25 minutes and is not affected by how long the unit has been playing as suggested in the original post.

Test:

• Client box powered off
• Power up and change channel
• wait 30 minutes
• pause

Result:

• Pause stops at 25 minutes and plays the delayed programming.  Cannot pause in this condition but can FastForward (for 25 minutest worth of programming.

Thanks. The Contour 2 client does not have the same 1 hour buffer as the previous equipment. There may be an update in the future that allows for that to change. Right now, if not recording, the placeholder for that tuner is shortened as you have described.

Erica W 

Cox Support Forum Moderator

I was told in a Cox Store today that it should be able to be paused for 1 hour. My Contour 2 box will not pause for more than 30 minutes. It also has problems when pausing like it often gets error messages after being paused and says it can no longer reach the channel and will switch to some other channel. This has happened a number of times. As if on cue, just as I was writing this I got the message shown in the picture. Is the fault with the box or Cox?

Hi Everyone,

Contour 2 client receivers can pause live TV for approximately 30 minutes on HD channels; 90 minutes on SD channels. As Erica mentioned, the buffer space available for the pause feature may be lengthened in the future.

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