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seyounghong07's avatar
seyounghong07
New Contributor

Overwatch pathping issue

Hi,

I recently purchased the game called "Overwatch" from Blizzard. However it continuously crashed that I can barely play or even I cannot play.

I sent email to Blizzard support, and I received the answer today that said "Internet connection is a problem." I also sent my pathping file to them, and they said "There is a loss of your packet."

Any other programs, such as voice connection programs, browsers, and all of my other online games, are all working fine.

Here is my pathping information. I wish your help, Cox.

connection issues
cox coxsupport

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  • Becky's avatar
    Becky
    Moderator
    When did you first begin experiencing problems during game-play?

  • seyounghong07's avatar
    seyounghong07
    New Contributor

    Several days, about 3~4 days later after I purchased the game. I bought it 2 weeks ago. Before those days, it worked fine.

  • seyounghong07's avatar
    seyounghong07
    New Contributor

    I don't think so. I tried everything, such as flushing DNS, resetting network, closing background applications. None of them worked.

  • ChrisL's avatar
    ChrisL
    Former Moderator
    @seyounghong07

    If this is a Blizzard title I suspect it's impacted by the issue described in the link AllenP posted.