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Tobin's avatar
New Contributor

outgoing email is not being sent from iPhone

 When I send email from my iphone, I get a message saying:

"Cannot send mail.  the user name or password for "" is incorrect."  

I have deleted the account from my phone and re-installed it twice.  I still get this message when trying to send an email. 

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  • AllenP's avatar
    Valued Contributor

    for some reason it thinks your user name includes ... no so.

    From the iOS settings menu/Mail,,,  be sure the smtp settings are:
    Server on
    Host Name:
    User Name: your user id without the @ or server name
    Password: your password
    Use SSL: on
    Authentication: Password
    Server Port: 465

    These settings work for me on my iPad.