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gwbrandt's avatar
gwbrandt
New Contributor

Outgoing cox email issue

Suddenly with no changes to my phone, I am unable to send e-mail. The following error appears - "Cannot send mail. The connection to the outgoing server "smtp.cox.net" failed. I can log in on the internet and send from ipad but not my iPhone. Any thoughts how to correct this?

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  • LatitiaS's avatar
    LatitiaS
    Moderator

    Hi gwbrandt,

    Are you able to receive mail?  Please verify your outgoing server settings, ensure the password is correct, SSL , authentication and Port Number information.  Let us know as we are here to help.