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BAP's avatar
BAP
New Contributor

outbound email server

Since I upgraded my iPad and iPhone to the latest software, I can't send emails out on my Cox account.  I get the "server doesn't know this address" message.

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  • ChrisL's avatar
    ChrisL
    Former Moderator
    @BAP

    Sometimes after a major update I've seen the server settings get corrupted in the Mail app. I'd suggest trying to remove and re-add the SMTP settings. Visit the following article for more info on how to do that:

    http://www.cox.com/residential/support/internet/guidedhelp.cox?articleId=67a26470-d6c6-11e1-d920-000000000000