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Samajo's avatar
New Contributor

Ordering on demand movies then won't actually play.

Trying to order on demand movie. Says purchased, but won't play. Then got an error message that was SRM 7.1.9002. I don't want to pay for something I can't watch, help! 

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  • XavierB's avatar
    Former Moderator
    Hi Samajo,

    Thank you for contacting us. We would need to take a look at your account. Could you email( us your full address and the primary name on the account.