Forum Discussion

kittypoo's avatar
kittypoo
New Contributor

On demand

Why can I no longer view the tv channels on the on demand button? I used to be able to (last night) . I know that you had to pay a fee to watch certain movies, but I never had to pay to watch the tv shows. Now when I got to the on demand button, it tells me I have to subscribe in order to view anything. Since when? And how do I get back to when I could watch reruns? This is very frustrating!!

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  • XavierB's avatar
    XavierB
    Former Moderator
    Hi Kittypoo,

    Thank you for contacting us. We can take a look at your account. Could you send us your full address and the primary name on the account along with the PIN# to our email cox.help@cox.com.