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Chaos99's avatar
New Contributor

On Demand TV Shows

Why can't I view On Demand TV shows. For the past 2 weeks a message pops up telling me to try back later. We'll it's later and I still can't view regular TV shows. What am I doing wrong?

Tony Blaxton

3 Replies

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  • Chaos99,

    Are you getting this error message on all On Demand content you attempt to view? What troubleshooting steps have you performed? It's always a good idea to check that your connections are tight and unplugging the box to reboot it fixes many common issues. Please also let me know what box you're using.

  • glm424's avatar
    New Contributor

    Along those same lines, I am getting a message that I have to buy TV shows... seems like mostly from CBS. An example is "Blue Bloods."  However, another CBS show, NCIS:LA gives me the option of CBS which is free and CBS Films which says I have to buy. Blue Bloods doesn't have that option.

  • glm424,

    What type of box are you using? It sounds like the new Contour with the voice remote, which has an option in On Demand to purchase past seasons of shows or to purchase movies.