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Khaleesi's avatar
Khaleesi
New Contributor

On Demand shows not listed for weeks

I understand that aired shows take 24-72 hours after the air date to appear on the On Demand list, but I've been waiting for my shows to appear since Valentine's Day. I have now missed 2 weeks of shows. Please help =(

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  • MichaelJ's avatar
    MichaelJ
    Moderator
    Hi, what shows are you missing? Please try power cycling the cable box by unplugging the power cord from the cable box, wait a minute, then plug it back in. Please allow up to 20 minutes for the guide to update and the information to download.
  • Khaleesi's avatar
    Khaleesi
    New Contributor

    Holy Smokes that was fast help   All of my missing shows are back up there. Thank you so much! xoxoxo

  • Karen_R's avatar
    Karen_R
    Former Moderator
    You're welcome Khaleesi! We're available daily 6a-3a EST! Thanks