This is very very annoying . On Demand restarts my show to the beginning if I pause more than a couple of Minutes.I was in 2 hours of a 3 hour show. It happens all the time. I called Cox a while back and they had no answer for me. It wouldn't be so bad if I could fast forward to the place I left off. Is there a way to bypass watching the whole thing all over again? I am getting fed up and may just get rid of the service.
Hi RonBlack300,
The restrictions on the use of fast forward are set by the broadcasters who allow us to offer their shows in our VOD library. When paused for more than five minutes, you should see an On Demand window similar to the one pictured below.
From this menu, you should be able to press the PLAY button to resume viewing. The other options are to restart the show from the beginning (by pressing the REWIND button) or to step backwards to the series menu. Are you able to resume viewing from this window?
I get this screen and when I press resume it starts most of the time from the beginning. Like I said, it is very frustrating when it starts from the beginning, especially if I am watching a longer show. There have been times I let the show continually run and then hit the rewind to find the spot where I left off. Sometimes I forget to just let it run, hit pause and I have to start all over from the beginning.
Ron,
Here's a workaround that works for me. It's not quite as convenient, but try this:
Instead of pressing the "pause" key, press the "stop" key. That should return you to the guide/display. When you return select your show again and the first choice should be "resume".
Hope that helps.
