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Jenn4872's avatar
Jenn4872
New Contributor

On Demand Movie Horrible Quality

I purchased a movie On Demand. The playback is horrible! Stuttering and pixilation...cant even tell what they are saying. I am only getting this during the On Demand movie. All cable channels are fine.

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  • LatitiaS's avatar
    LatitiaS
    Moderator

    Hi Jenn4872,

    I am sorry to hear that you are having trouble viewing On Demand.  Please send us an email to cox.help@cox.com with the service address so that we can assist you further.