Not getting new advertised speeds?
My family and I subscribe to the "preferred" internet package from Cox and have been since it offered only up to 50Mbps Down and about 5Mbps Up with only a 300GB data cap. I discovered that at some point recently these speeds were raised to up to 100Mbps Down and 10Mbps Up along with a data cap increase to 1TB.
Before this, my speeds were capping out at around 60Mbps Down and 4Mbps Up. As of now, I am still capped at roughly 60Mbps Down but my upload speed is at 14Mbps Up. I have verified that my current hardware is capable of supporting the faster connection, the modem in particular, a Motorola Surfboard SB6120 is capable of speed up to 150Mbps. My router is an ASUS RT-N66W, capable of up to 450Mbps on a wireless connection (though this PC is wired.)
Does anyone have any ideas as to what could be throttling my speeds and/or what could be done about it?