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PRO1's avatar
New Contributor

not getting important emails

I have asked friends to email me with test emails and i am not getting their emails.  I have tried to change password, but cox return email with password instructions did not work, (did not get an email from Cox).  Has anyone had the some problem.   I am waiting for email support to call me after support made up a ticket.  Thanks!

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  • ChrisL's avatar
    Former Moderator

    Do you primarily use our webmail or an email program/device to access your email? Do you have any message rules setup to try and filter unwanted emails?