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socal_transplan's avatar
socal_transplan
Contributor III

Not getting all my emails

by accident, I found out today I am not getting all my emails.

ihave several posts on nextdoor  I got a message about one today & found out about 2 I missed. Now tonight I've found a new one today that did not come thru.

i am sick of spending all my days checking my email 3 ways to Sunday to keep up. I will be demanding a credit for my time, but JEESSS can't you get this fixed! I'm now noticing people  in VA  complaining about the same things I was complaining about in July. 

If cix needs to hire us to track and diagnose  their problems, what is the hourly rate? You know where I am!

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  • GregP1's avatar
    GregP1
    Moderator

    Hi Social Transplant,

    We would like to help. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High Speed Internet services with other customers. This appears as if you may need for someone to look into your account personally.  We can definitely be able to assist you with this.  Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email by at cox.help@cox.com. Provide us the name on the account with the full service address with a link to this thread so we can get started.