On Dec 18 I could no longer receive cox email on any of my three Apple devices nor through my Outlook program on my PC.
the only way I cam send and receive is to go on their new server online at my email.cox.net. I have have talked to Cox tier 2 support multiple times and they all say that corporate support gurus are working on it. My wife uses similar devices and does not have this problem. Ten days is too long for this server issue to be down. It may be tie for a class action situation.
This has been done numerous times . Cox has a big problem with their servers and so far have been able to fix the issue/ issues. Pathetic customer service. They should admit the problem and get all hands on deck to fix it. Why do we settle for inferior customer service and pay close to $ 200 per month for this sluggish response?..