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justin358's avatar
New Contributor

No internet tools or email

So I took this survey recently telling me about all these features that come with my internet service that I never even knew about. The big one for me is the cloud drive. When I try to set these up, it only tells me if you had internet service, you could be checking web mail now. My account says I am allowed 10 email account my no matter what when trying to set anything up it says I do not have internet service. Last I checked, I still have internet and cox still bills me. 

1 Reply

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  • ReneeG's avatar
    Former Moderator
    Hi justin358,

    Sounds like there maybe an issue with the log-in on the backend. Please send us an email to with your full name and service address.