Internet_Mail
7 years agoNew Contributor
No cox email on my smart phone after password change
I recently changed my password to login to my Cox account and Cox email. While that was a successful change, I can no longer get email on my Samsung smart phone. No matter the application, I get the same error: "Unable to set up account - Authentication failed".
I'm using the native mail application on the Samsung Galaxy
I get the same message when setting up email on other mail applications on my phone as well, such as Google Mail and Microsoft Outlook.
I can get my Cox email from the Cox Connect application on my smart phone.
I have tried allowing the settings to auto-configure, as well as IMAP and POP/POP3
Any assistance or suggestions are greatly appreciated.
Thank you!