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okshadow's avatar
New Contributor

New service

I picked up my phone modem hooked every thing up, using a ATT cl82213, on the phone it shows no line on the modem it has correct lights, should this phone work

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  • Bruce's avatar
    Honored Contributor III

    What connections did you make?  Coax cable from primary wall outlet to Cable-In on modem?  RJ-11 cable from TEL 1/2 port on modem to wall outlet...or CL82213 to TEL 1/2 port on modem?

    Did the Cox Store give you an activation date?  Perhaps you could log in to your account and activate the modem.