New Remote does not work
Old remote stopped working. Got a new remote. It isn't working either. It powers the cable box on and off, but that's it. Cox Support said I had to program it and stepped me through several codes but it still doesn't work. I don't know why I would have to program a Cox remote for a Cox cable box. I'm not trying to program the TV.
Anyway it's a Cisco cable box and the remote number on the back is URC-8820-MOTO.