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astroron's avatar
New Contributor

New email format

Why am I not receiving emails with your new email format? I normally get email from organizations I belong to and am not receiving these now. It concerns me that I may miss my medical emails also.

1 Reply

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  • ChrisW's avatar
    Former Moderator

    Hello @astroron,

    When you are trying to retrieve your email, do you use a mail client(such as Outlook, Mac Mail, iPhone Mail app, etc) or are you using the Cox Webmail platform?