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mleewy's avatar
mleewy
New Contributor

New Cox Email - Problem with Blocking

Is anyone having problems with the new Cox email? I use Apple Mail on my Mac, which has always been problematic with Cox, but it now appears that some of my regular email contacts are receiving bounce back messages when they email my cox.net account, saying the email is unavailable. 

In the web interface, I have no spam messages, which makes me wonder if Cox is blocking so much of my email so that people I want to hear from are unable to reach me.

I run a consulting business and need to know that clients and potential clients can reach me. It's probably time to give up on Cox and switch my business account to Gmail. 

Thanks.

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  • Andy_H_'s avatar
    Andy_H_
    New Contributor
    Using Outlook on windows 10. E-mail to my Cox account started bouncing back today. This has to be one of the worst implementations that I have ever seen.
  • ChrisL's avatar
    ChrisL
    Former Moderator
    Something to try if people sending mail to you are getting bounced back for recipient not found would be to go into your webmail settings and try disabling any email forwarding you may have configured to see if that helps.

  • Andy_H_'s avatar
    Andy_H_
    New Contributor
    ChrisL said:
    Something to try if people sending mail to you are getting bounced back for recipient not found would be to go into your webmail settings and try disabling any email forwarding you may have configured to see if that helps.

    That is just great. Try disabling a feature that in an of itself does not work. A fine system upgrade.