New Channels rollout rescheduled?

On my July 17th bill it said that many new channels were going to be added on August 23rd. A technician just came by my house and determined that not only did I not get the new channels, but no one in the entire city of Wichita and surrounding towns got them, either. His only guess was that COX pushed back the rollout to a later date, and we simply haven't been notified. Here's a copy of the information from my July 17th bill: Channel Change Notice: To provide you with the best TV viewing experience, on August 23, 2017, Cox will be making the following changes to our TV Lineup. QVC2 HD channel 2612, Beauty IQ HD channel 2635, C-SPAN 2 HD channel 2280, C-SPAN 3 HD channel 2281 and EWTN HD channel 2153 will be added to the Starter lineup. Fox Sports Kansas City Plus HD Channel 2076 and BYUTV HD channel 2152 will be added to the Essential lineup. TeenNick HD channel 2223 will be added to the Variety Pak and El Mix Pak. Cox Sports Television HD channel 2291 will be added to Sports Pak 2. STARZ Encore en Español HD channel 2091 will be added as part of the Movie Pak and El Mix Pak. STARZ Encore Family HD channel 2207 will be added to the Variety Pak lineup. STARZ Encore Black HD channel 2443, STARZ Encore Action HD channel 2439, and STARZ Encore Westerns HD channel 2444 will be added to the Movie Pak lineups. EPIX 2 HD channel 2194, EPIX Hits HD channel 2195 and EPIX Drive-In HD channel 2196 will be added to the Movie Pak and EPIX Premium. STARZ Encore Suspense HD channel 2442, STARZ Encore Classic HD channel 2440, IndiePlex HD channel 2199 and RetroPlex HD channel 2198 will now be available in Full HD as part of the Movie Pak. MLB Network Strike Zone HD channel 2287 and Outside TV HD channel 2289 will now be available in Full HD as part of Sports Pak 2. On June 30, 2017 WSUTV, is ceasing operation, therefore Cox will no longer offer it on channel 13. On July 15, 2017, NBC Universal HD channel 2678 is ceasing operation and on September 9, 2017 Sprout channels 209 and 2209 are being rebranded to Universal Kids. Channels will be available to customers who subscribe to the required TV lineup and receive their service with a compatible Cox digital receiver or CableCARD. For more information about these changes, please visit www.cox.com/channels. On August 23, 2017, Cox will add Playboy TV SD & HD channels 470/2470 and Playboy TV en Español, channel 472 as a monthly subscription service. For complete details on Parental Control options, please visit www.cox.com/takecharge.