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msuberly's avatar
New Contributor

Netgear C6300BD Firmware

I have recently experienced slow connection speeds and lackluster Wi-Fi coverage/range around my house.  I wonder if a firmware upgrade would solve these issues.  I saw on Netgear's website that the latest firmware for Cox is V2.01.18:

My router is running V2.01.08.  I understand that I cannot download the updated firmware directly or through the Netgear Genie app, and that Cox has to provide the update to me.

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  • MarkM1's avatar
    Former Moderator

    Hello msuberly,

    We would like to help you with this issue. Would you please email us at your full address and your full name so we can check the account?