Although this might be added in the future, Contour 2 isn't currently integrated with Netflix. If your TV includes the Netflix app, you'll need to use the remote that came with the TV to access Netflix.
I saw that Xfinity added it so being that Contour 2 is the same as Xfinity I thought we might get that option.
Story about Xfinity:
Comcast and Netflix today announced the Netflix service will launch on millions of X1 devices across the country next week. Integrated throughout the platform, X1 customers with Netflix subscriptions will be able to easily browse and access over the internet the extensive online collection of Netflix TV shows and movies alongside the live, on demand, DVR and web programming included with their Xfinity TV subscription.